Privacy Policy

Last Updated: 22-11-2025

At Urban Tech PK, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your information when you shop with us or use our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Shipping address

  • Order details

Payment Information

  • Cash on Delivery (COD)

  • Bank transfer / online money transfer details (not stored on our servers)

Automatic Data (Meta & Google Compliant)

Collected through cookies & analytics tools:

  • Device type

  • Browser type

  • IP address

  • Pages visited

  • Interaction data (for improving user experience)

We do NOT store credit/debit card information.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Provide customer support

  • Improve website performance

  • Send order updates

  • Prevent fraud and unauthorized activity

  • Run marketing campaigns (Meta Ads, Google Ads, Email/SMS)

3. Data Protection

We take strict measures to protect your data using:

  • Secure servers

  • SSL encryption

  • Restricted access policies

  • Trusted third-party plugins (WooCommerce, Elementor, etc.)

4. Sharing of Information

We do not sell or rent your data.
We only share required data with:

  • Delivery partners (for order shipment)

  • Payment processors (for verifying online transfers)

  • Marketing tools (Meta, Google) without exposing sensitive data

  • Analytics tools (to improve website performance)

5. Cookies & Tracking

We use cookies to:

  • Improve website load speed

  • Personalize shopping experience

  • Track performance (Google Analytics, Meta Pixel)

  • Save cart/checkout preferences

Users may disable cookies in their browser settings.

6. Your Rights

You may request to:

  • Update your information

  • Delete your account

  • Opt-out of marketing messages

Contact us anytime at info@urbanmart.com.

7. Contact Information

Questions about this Privacy Policy?
📧 info@urbanmart.com
📞 +92 339 4020 008